Privacy Policy

This Privacy Policy explains how IPTV UK (iptvuk.tv) collects, uses and protects the personal data you provide when using our website and services.

1. Information we collect

We collect only the information we need to deliver the service:

• Name and email address when you sign up for a subscription or free trial
• Phone number at checkout (for order verification and fraud prevention)
• Payment information (processed by trusted third-party gateways such as Stripe, PayPal; we never store full card details)
• Technical data: IP address, device type, browser, referring URL — used solely to improve the service and detect fraudulent activity

2. How we use your information

• To create and manage your IPTV UK account
• To deliver your activation code and subscription details by email
• To provide customer support when you contact us
• To improve our service and prevent abuse
• To send service-related emails (never marketing unless you opt in)

3. Sharing of data

We never sell, trade or transfer your personal data to third parties. Payment transactions are processed by a secure gateway provider (Stripe, PayPal) and are not stored on our servers. We may disclose information if required by law (UK GDPR, Data Protection Act 2018).

4. Cookies

We use essential cookies to remember your session and preferences. We do not use any advertising or cross-site tracking cookies.

5. Your rights under UK GDPR

You have the right to: access your personal data, request deletion, request correction, restrict processing, object to processing, and lodge a complaint with the UK Information Commissioner's Office (ICO). Contact help@catchontv1.email to exercise any of these rights.

6. Data retention

We retain your data only as long as necessary to provide the service and comply with our legal obligations (typically 6 years for financial records, as required by HMRC).

7. Security

All data transfers are protected by 256-bit SSL encryption. Passwords (where applicable) are hashed. Payment details never touch our servers.

8. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

9. Contact

For any questions about this Privacy Policy, email help@catchontv1.email.